The second-hand marketplace Users Share Frustration About Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Social Media Backlash
Countless users and merchants are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
It has advised users to check their listings and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20â22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update to its shipping options due to shopper criticism.